my Dji phantom will not start when the battery door is shut?

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my Dji phantom fc40, will not start when the battery is connected and the battery door is shut? It will only start after shutting the door if the quadcopter has previously been armed whilst the door is open. I am very confused and i was wondering if this was normal behaviour of the quad, if anyone else has this problem or knows why this happens please leave a message.
 
You are in the general discussion forum, you might want to ask in the FC 40 subforum since most of us have Phantoms and that door arrangement is quite different.
 

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