Hello all
I got a dji 4 phantom about 6 weeks ago. Made about 85 successful take offs and 85 successful landing, worked until today. Great pictures and video. Longest trip was over 36,000 feet. When I went to start up to day it thinks it’s a phantom 3 professional (at least that’s what’s comes up on the go app) when I try to connect to it with the regular go app and the RC I get No camera and will not fly, I get a, not connect in red at center of go app screen. I can not see the firmware version on the screen. I tried to connect my go app directly to the 4 with the supplied white cable, no joy, I thought I could download the latest firmware and move on. I tried to use the dji assistance 2 software on my laptop. It did connect the 4 with the laptop, so I thought I would download the copy of the newest firmware. I had downloaded the newest firmware when it came out a couple of weeks ago, so I thought I would just reload it and try again. No luck, it failed to download. I then did a factory reset; that’s the button just below the three firmware choices. It said it successfully reloaded the factory default settings. I then download the middle firmware. But when I hook up for a normal flight, the go app still thinks it’s a phantom 3 pro. Any thoughts as what to do next? By the way I have put over 139 miles on this . I really want to get back up in the air soon.
Thanks for reading this
Don Henry
I got a dji 4 phantom about 6 weeks ago. Made about 85 successful take offs and 85 successful landing, worked until today. Great pictures and video. Longest trip was over 36,000 feet. When I went to start up to day it thinks it’s a phantom 3 professional (at least that’s what’s comes up on the go app) when I try to connect to it with the regular go app and the RC I get No camera and will not fly, I get a, not connect in red at center of go app screen. I can not see the firmware version on the screen. I tried to connect my go app directly to the 4 with the supplied white cable, no joy, I thought I could download the latest firmware and move on. I tried to use the dji assistance 2 software on my laptop. It did connect the 4 with the laptop, so I thought I would download the copy of the newest firmware. I had downloaded the newest firmware when it came out a couple of weeks ago, so I thought I would just reload it and try again. No luck, it failed to download. I then did a factory reset; that’s the button just below the three firmware choices. It said it successfully reloaded the factory default settings. I then download the middle firmware. But when I hook up for a normal flight, the go app still thinks it’s a phantom 3 pro. Any thoughts as what to do next? By the way I have put over 139 miles on this . I really want to get back up in the air soon.
Thanks for reading this
Don Henry