Help with Critical Error for New P3!

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Hello guys!

I received my P3 today and I set it up and everything. However, two of the indicators are showing a solid red color which is a critical error as stated in the manual, so I could not take off or even turn the propeller on. Has anyone faced this issue? and does anyone know how to fix this problem. Thank you.


Nasser
 
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Sounds horrible. Let us know if you find anything out. Wow.


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If the rear LED lights are solid red you can't take off. I have that with one of my P3 batteries. Can you try your aircraft with another battery by any chance?
 
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You aren't trying to use the iOS app, are you?


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You aren't trying to use the iOS app, are you?


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The app will not influence the rear LED. If I plug the faulty battery it causes the phantom to go into critical error mode
 
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I contacted the customer service and they advised me to upgrade the software of both the controller and the aircraft, I am await of the upgrade to finish and see if that will help. Yes I'm using the iOS "DJI PILOT" app but that has nothing to do w the issue as far as I can tell. I only have one battery to use even thought I ordered my P3 w extra battery which I haven't received yet.
I'll post if the problem is solved. Hopefully :)
I appreciate your replies. Thank you all.

Nasser
 
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The iOS pilot app will not let you arm the motors at this time.


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I upgraded both the controller and the aircraft and everything is perfect now.
Yes, the app can't be used now it shows " device is not supported!!" so we will have to wait for the update to come or fly w/o the app
 

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