Gimbal Disconnected

[Gabeb]

I charged my battery this weekend because I was expecting to do some flying. I never got to it, so I went to my backyard today to run out the battery. To my surprise, I receive a message saying "Gimbal Disconnected". When I power on the phantom, the gimbal does it start-up sequence and does all of its rotations. After a short time, the gimbal goes limp and there is transmission to my phone. I have a Phantom 3 Professional and I believe all firmware is up to date. I did update my controller firmware prior to the flight, I am not sure if that has anything to do with it.... Any suggestions as to what to do helps. I do not want to just send it in to DJI right away because of all the nightmare customer service stories.

 

[Mako79]

Unplug the cables that's connected to the gimbal board. Inspect and reinsert firmly.

 

[adre369]

I just recently had the same issue. Did you find a solution?

 

[eculuke]

I am having the same problem. I can see the video but its almost "Greyed" out or blurry and although the gimbal is stable I cant move it with the wheel. I didn't have a hard landing and this happened about 1.5 weeks ago. When I try to update my firmware it fails. I opened a ticket with DJI to send it back but hoping somebody has the fix. I am afraid to unplug cables on the gimbal. But I checked them and they all looked seated.

 

[Stefan Lobuczek]

Phantom 3 Professional Firmware v1.10.90 just updated to this version when all was completed I got a message from the app telling me no video transmission and showing gimbal disconnected. The problem was down to household Wi-Fi interference moved P3P away from source everything fine despite nearly giving me a dam heart attack with that false message.