"Equipment" does not appear on iPad air 2

[TerenceM]

Hi,

Yesterday I collected my P3A from DJI hospital - I damaged the gimbal flying into a door!

Anyhow, when I got home and wanted to check the bird, I noticed that the RC was no longer linked to my bird. Okay, no problem; will relink it.

Now start the problems. Turned on the RC, bird and iPad Air 2 (wifi only) running IOS11.0 .3 and then hit DJI Go version 3.1.18. All screens appears as they should, but when I hit the "equipment" button nothing happens. It will not link to the drone.

I've tried it on my iPhone 6, also running IOS11, with the same result.

Has anyone else had this problem, and if so how does one solve it please?

I tried downgrading to an earlier version of the DJI Go app, but still the same problem. Any assistance would be much appreciated.

What is odd, however, is that DJI Go4 works fine on my iPhone and Spark.

Thanks in advance for any input/insights

 

[With The Birds]

Start with the obvious, lightning cable properly connected and consider trying a second cable.

 

[TerenceM]

You're a genius, Sir!
I changed the cable and, hey presto, it links.

Many thanks for your bit of inspiration. Sometimes the obvious is so obvious that we forget about it.

Thanks again.