Drone is connected to app but I'm not getting any diagnostics? (Everything says n/a)

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So I'm in the film industry and have worked around drones but I decided to get one for more convenient purposes (phantom 3 standard). Long story short I got into an argument with a tree and lost and the gimbal broke...I have replaced the gimbal unit entirely, and it powers up/ corrects itself just fine. All lights go green and it connects to the remote just fine...the wifi is available and appears to connect just fine...however when I access the app, all diagnostics show up as "n/a" and I see no image from my camera...please help! I repaired everything down to the best detail.
 

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