When the new DJI Phantom 4 from Adorama landed at my door the battery was dead on arrival. I had two options. One, return the package to Adorama for a replacement. Two, ship the dead battery to DJI for a repair/replacement. Since I had ordered the kit with an extra battery and the second battery was just fine, I decided on Option 2.
DJI was prompt to attend to the issue. It took 12 days in all for the roundtrip to DJI and back.
DJI was prompt to attend to the issue. It took 12 days in all for the roundtrip to DJI and back.
