DJI Repair Turnaround time - Fast! 10 days!

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My P3A developed a crack within the right rear arm screw that was causing it to fly like crap when it accelerated. I was not looking forward to an 8 week turnaround, but sent it in anyway.

I mailed my P3A on 09/28 (Monday). DJI received it on 09/29 (Tuesday). They emailed me acknowledging they received it on 10/01 (Thursday).

To my surprise I got another email on the 10/07 (Wednesday) saying it has been repaired and shipped via FedEx back to me. It showed up on my door today, Thursday, 10/08.

So a total of 10 days, counting the weekend and shipping both ways.

Crazy fast.... And Free under warranty!

Edit: Wanted to add that I am located in Southern California, USA.
 
Last edited:
Good to hear, glad you got your bird back in quick time. Looks like DJI are upping there game.
 
Dji has been lying to me then.. Thy said thy hv a chinese holiday on oct1-7 so.. Im windering how u got urs so quick. I sent mine 26th sept and still no analysis or quote.
 
Dji has been lying to me then.. Thy said thy hv a chinese holiday on oct1-7 so.. Im windering how u got urs so quick. I sent mine 26th sept and still no analysis or quote.

His was probably in a different country i.e USA or somewhere is Europe
 
Since he was with in driving distance they took care of his aircraft right away.
 

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