dji may replace your crashed P3 if due to battery issue

[yorlik]

see DJI may replace your P2, Inspire, or P3 if it crashed due to battery | DJI Phantom Forum

 

[tcope]

see DJI may replace your P2, Inspire, or P3 if it crashed due to battery | DJI Phantom Forum

Appears that is the wrong link.

 

[alokbhargava]

Link works for me

 

[aka1ceman]

That is Awesome, I'm glad at least they can address it now because I've seen many links and arguments about not flying unless it was 100%.

 

[syotr]

Wonder if that offer is retroactive for the folks who lost one in the sea or sent in a crashed one and had to pay a large sum to have it repaired?

 

[alokbhargava]

Great news for all of us. We all knew that there is a problem with battery FW but yorlik could pin it down thru his experiments.

Cheers!

 

[witold]

Regardless of this issue, DJI manual says we are supposed to fly with 100% batteries. I wonder if they will still honor the warranty when someone crashes during one of their 5 quick flights on a single battery.

They will obviously cover a true defect so this isn't news. And btw, when my P2 went into emergency landing at 58% battery - but did not crash - it took DJI right around 2 months to evaluate my faulty battery and send me a replacement.

 

[tcope]

see DJI may replace your P2, Inspire, or P3 if it crashed due to battery | DJI Phantom Forum

Thanks for the info. It's always a hit/miss with DJI (we can't know for sure if they will cover a crash from a defective battery). I'll be calling and sending mine in (as I need to send in my Vision Plus as well). In the meantime, I've picked up another one for my trip to Florida this weekend.

Picked it up locally for $1209 (P3A with backpack).

 

[syotr]

Regardless of this issue, DJI manual says we are supposed to fly with 100% batteries. I wonder if they will still honor the warranty when someone crashes during one of their 5 quick flights on a single battery.

They will obviously cover a true defect so this isn't news. And btw, when my P2 went into emergency landing at 58% battery - but did not crash - it took DJI right around 2 months to evaluate my faulty battery and send me a replacement.

This is not a faulty battery but a firmware bug which affect all.