DJI-Go Connection Problems

[Ottavio]

New to the site! I can not get my video to sync to my RC. I have followed every suggestion on this site and all I get is "How-To-Connect" page. I have been communicating with DJI both through emails to support and the support chat, but responses are sporatic. I have upgraded to 1.6, tried different devices, changed the cable and performed the C1/C2/Shutter button restart to no avail. I am using a iPad Air2 with the latest iOS. Any suggestions?

Thanks in advance for the help!

 

[jingleimages]

New to the site! I can not get my video to sync to my RC. I have followed every suggestion on this site and all I get is "How-To-Connect" page. I have been communicating with DJI both through emails to support and the support chat, but responses are sporatic. I have upgraded to 1.6, tried different devices, changed the cable and performed the C1/C2/Shutter button restart to no avail. I am using a iPad Air2 with the latest iOS. Any suggestions?

Thanks in advance for the help!

Try reinstall the app.



Sent from my iPhone using PhantomPilots mobile app

 

[Ottavio]

Try reinstall the app.



Sent from my iPhone using PhantomPilots mobile app

Thanks for the advice... But it did not help.

 

[Steve Hoggard]

I am having the same issue.. Everything was fine, took video on a camp out, packed everything up, pulled the drone out a few days later and the app will not connect to the camera. I have a green light on the cam, the gimbal responds to the controller and phone recognizes the usb connection with the RC... Still the app will not connect to the camera?????

 

[Glen B]

Do you also have litchi installed? If so, you have to force close both apps and only reopen the one you want to use. I use Shutapp (android).

Also, noticed sometimes I have to toggle between still shots and video to refresh the video.