dji go app v1.1.13 no video play back

Joined
Dec 6, 2015
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hi all
can anyone here help with this problem i am having please
when i record video and photo's onto the sd card in the P3A
and i land the phantom i leave the P3A switched on and the rc and the ipad4 switched on
when i press the wheel in, on the right hand side of the remote controller it does nothing
no preview images of the video's or pictures taken. If in the live picture screen from the camera at the top of the display in red i get image disconnection.
Then if i press the play button on the remote controller all i get is a message on the screen saying
connection error. tap to reload files
this also happens if i press the play arrow on the ipad screen
there is video and pictures on the card because if i remove the sd card from the P3A and put it in the computer
it shows the video and the pictures and plays them ok

thanks all
 

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