DJI GO 4 app not working with android. help!

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my p4 pro works great with iPad but can't get app to work on samsung s7, tab s or note 4. iv turn on usb debugging but no luck.. any helpful info on this? thanks
 
Try unplugging usb cable, replug again
 
Mine was working up until yesterday, but now it keeps crashing right after the splash screen...
 
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