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Professional DJI customer service

Discussion in 'Phantom 3 Help' started by chrismatthewssr, Oct 11, 2016.

  1. chrismatthewssr

    Sep 17, 2016
    Likes Received:
    Well my drone got to Dji after a week with UPS and they send me a repair request but never sent me an invoice, well 6 days later I got an invoice why does it take so long to get an invoice drives me crazy. Wish I had it now we are having some of the worst flooding in our history here in Eastern North Carolina Matthew was very bad.
    Chris Sr[​IMG]

    Sent from my iPhone using PhantomPilots
  2. With The Birds

    Jan 4, 2016
    Likes Received:
    You can't use your CAS number to do a repair status enquiry online (instructions should be in the email form DJI). The invoice will probably be there with payment instructions (if applicable). If it's not I would use the on
    Line chat to follow up.
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