Dinogy customer service?

Joined
Jan 9, 2014
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Vancouver Island, Canada.
About to place an order with them for a few 2800 batteries but wanted to double check their service history. Anyone ever have issues with them at all? I'm guessing the answer is No, as their gear comes so highly recommended. Just that trying to get lipo batteries ship across borders is proving to be a bit of a pain in the ***... seems the same getting them to invoice me via Paypal for the shipment to get the delivery going. Seems odd so I thought I'd double check with the community and see what the word is.

Am I over reacting, or are they always kinda slow with cross-border shipments of Lipos?
 

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