Defective Battery!!!

[Redphantom33]

So i've come to the conclusion that I got a defective battery!!
So if the battery fails your just out $1,100 or so bucks when ur phantom bounces off the earth???
That is messed up!
I checked the battery with the phantom assistant 2 and it doesnt say anything is wrong with the battery.
Will DJI replace the battery? Is there any kind of warranty? or am I just out $108 bucks??
Anyone know?
Thanks,
Tim

 

[UKFlyer]

How have you come to the conclusion that you have a defective battery?

 

[msinger]

There is a 3-month warranty for DJI batteries.

 

[Redphantom33]

How have you come to the conclusion that you have a defective battery?

Iv'e used my other 2 batteries with no problem, then i put the battery in that initally failed and made my phantom drop from the sky, and after a minute or two flying low over grass, it did the same thing! Just went dark and fell into the grass!!

 

[Redphantom33]

Iv'e used my other 2 batteries with no problem, then i put the battery in that initally failed and made my phantom drop from the sky, and after a minute or two flying low over grass, it did the same thing! Just went dark and fell into the grass!!

Maybe that battery is not clipping in properly. I was considering setting up some velcro for exta saftey to be sur to hold the battery in, what do you think?

 

[AWESOME AUSSIE FLYOVERS]

i would try for warranty or chuck the battery not worth the risk

 

[Redphantom33]

So i've come to the conclusion that I got a defective battery!!
So if the battery fails your just out $1,100 or so bucks when ur phantom bounces off the earth???
That is messed up!
I checked the battery with the phantom assistant 2 and it doesnt say anything is wrong with the battery.
Will DJI replace the battery? Is there any kind of warranty? or am I just out $108 bucks??
Anyone know?
Thanks,
Tim

As far as warranty for battery, I bought them through amazon from Drones, etc. . Should I discuss a replacement battery with amazon, drones etc. or directly with DJI? Anyone have experience doing this?
Thanks for replies, you guys are awesome!!

 

[AWESOME AUSSIE FLYOVERS]

try dji support amazon will only pass it on to them seeing u brought more than one theey might look after u cya

 

[Cobracones]

I had a warranty replacement through the store that I purchased my last battery from. No questions asked.

 

[msinger]

You should definitely contact DJI -- since they are providing the warranty. Drones Etc. should be able to help you too since they sold the battery to you (Amazon just shipped it).

 

[Redphantom33]

You should definitely contact DJI -- since they are providing the warranty. Drones Etc. should be able to help you too since they sold the battery to you (Amazon just shipped it).

Yeah guys, e-mailed the authorized dealer for mine (drones etc.)and they said to send them copy of receipt and would send me a shipping label. So they are going to replace the battery!!