Dead right out of the box?

adanac · May 27, 2016

This is my new P3P - it looks okay on power up but then the gimbal goes limp. The "purring" you hear is far more pronounced in the video than it is in person. It's exaggerated in the video.

See this video I shot this morning:

mnewxcv · May 27, 2016

try unplugging and replugging the cable at both ends if possible.

adanac · May 27, 2016

Which cable are you referring to?

Bailey5 · May 27, 2016

The ones right above the gimbal the square box on top

adanac · May 27, 2016

I don't see "ones" (plural). I do see one multi-pin that I might be able to reach if I removed the safety pin and bushings. Is that it?

If that was disconnected would the gimbal do the dance at all?

Bailey5 · May 27, 2016

Yes it's 2 sets of wires
And hey u never know that might solve your issue

Bailey5 · May 27, 2016

Or remove the micro SD card on the side of the gimbal and see if it starts up normal and not limp. If so format the SD card and put back in and u should be good

Pete Leare · May 27, 2016

I had this issue and it turned out to be the sd card. New card formatted properly and problem solved

Sent from my iPhone using PhantomPilots mobile app

rockydog · May 27, 2016

adanac said:
I don't see "ones" (plural). I do see one multi-pin that I might be able to reach if I removed the safety pin and bushings. Is that it?

If that was disconnected would the gimbal do the dance at all?

There are two cables...one on the side next the USB port, and one at the back next to the VPS housing.

adanac · May 27, 2016

I took the SD card out and put it back in and I disconnected and reconnected those cables with no change. Is sending it back really the next option?

Bailey5 · May 27, 2016

When u took out the sd card did u start it up without the card in there to try it out.

adanac · May 27, 2016

If by "u" you mean "you" then yes. It exhibited the same behavior.

Bailey5 · May 27, 2016

Sorry I could not be any assistance to help u with this issue u are having.

Avocet · May 27, 2016

At the risk of exacerbating further woes, your post dates are fairly recent, but it appears as though you have an "older" new P3P. Those motors have been replaced by new models with model reinforcements for what I'm told has been a while now.

Perhaps some of the more experienced DJI proponents can confirm my observation.

BVC · May 28, 2016

adanac said:
Blocking.

Blocking?

adanac · May 28, 2016

Thank you. That it is a slightly older model is related to it being DOA?

Avocet said:
At the risk of exacerbating further woes, your post dates are fairly recent, but it appears as though you have an "older" new P3P. Those motors have been replaced by new models with model reinforcements for what I'm told has been a while now.

Perhaps some of the more experienced DJI proponents can confirm my observation.

BVC · May 28, 2016

adanac said:
Sorry, I had to block another user.

I'm just going to assume you blocked Bailey5 over the whole "one" or "u" vs "you" thang. Pathetic.

For that. I'm blocking you.

Not A Speck Of Cereal · May 28, 2016

I personally wouldn't mess with it, but would return it for a new one. It's not your responsibility after paying so much.

However, I understand the waiting aspect and the new toy thing, so here's a video. The subject is how to remove the gimbal, which you are not doing, but it should clear up where the multi-pin connectors are.

Chris