Customer Support

Joined
May 30, 2018
Messages
2
Likes
1
Age
69
#1
I'm considering getting a DJI phantom 3, but have heard rumors that DJI customer support was terrible is that true?
 

msinger

Approved Vendor
Joined
Oct 30, 2014
Messages
30,095
Likes
9,765
Location
Harrisburg, PA (US)
Website
www.PhantomHelp.com
#4
People have had good and bad experiences with DJI support. The majority of issues can be resolved by searching google, searching forums like this one, or asking questions in forums like this one. Many people probably never need to contact DJI support for help.
 
Joined
May 1, 2017
Messages
1,940
Likes
1,092
Age
65
Location
N.central wv. U.S.
#5
I'm getting cracks all over my P 4 body. I wouldn't begin to call them. They would say I crashed, landed too hard and it would be my word against theirs. I'll just pay the $70 and get a new body and replace it myself. Now my P3, I put trough hell and it doesn't have 1 crack. That being said, Their quads are great!.
 

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