Commercial Operations: What do you want to know?

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If you could sit down with successful commercial UAV operators, what would you ask them? What if you could talk with a guy that is out there earning money with his drone, what tips, information, questions etc would be most helpful to you as you start your own UAS business?
 
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What would be helpful to improve a small operator's business?
Examples like:

What kind of basic gear do you like to use for a typical shoot.. (phantom 3 / Inspire / dslr etc)
what are some good tools to have as a remote pilot
How do you approach a certain Job. What goes into prepping for a Job.
How do you transfer pics and videos to a customer? what software do you use for editing Pics and Videos
 

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