Cannot install Android DJI Pilot App

[aludden]

Hello!

I Cannot install Android DJI Pilot App on a Samsung Note 4 with lollipop.
I tried the DJI link in the Downloads page and I get "App not installed"
From the app store I get "Unknown error -505"
The files download, the installation churns for a while, then the error.

How can I fix this? My Phantom 3 is arriving on Monday!
Thanks!
Alex

 

[Tyrone the drone]

Hello!

I Cannot install Android DJI Pilot App on a Samsung Note 4 with lollipop.
I tried the DJI link in the Downloads page and I get "App not installed"
From the app store I get "Unknown error -505"
The files download, the installation churns for a while, then the error.

How can I fix this? My Phantom 3 is arriving on Monday!
Thanks!
Alex

Try the QR code in the manual. Worked for my nite 4

 

[SteelGator]

I got it from the app store then updated with the QR code. I am on a VZW Note 4.

 

[aludden]

Thank you both. The app store one didn't work, and I won't have the Phantom till Monday, so I will try that then. However, I can't see that it would be much different than the QR code on the website. Something must be conflicting... :-(

 

[aludden]

But it's good to know that it works on the Note 4. I have VZW as well.
Thanks!
Alex

 

[bobmyers]

Thank you both. The app store one didn't work, and I won't have the Phantom till Monday, so I will try that then. However, I can't see that it would be much different than the QR code on the website. Something must be conflicting... :-(

It is-- I had to get mine off the website.