Can not record video and take photo at same time P4P V2

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#1
I have a phantom 4 pro V2. I am unable to record video and take a photo at the same time. I have to stop taking a video and switch to photo or use the buttons on the controller. It does not even give me any option to take a photo will recording. I could do this with my old P4P V1. Am I missing a setting? Thanks for the help.
 

Meta4

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#3
I have a phantom 4 pro V2. I am unable to record video and take a photo at the same time. I have to stop taking a video and switch to photo or use the buttons on the controller. It does not even give me any option to take a photo will recording. I could do this with my old P4P V1. Am I missing a setting? Thanks for the help.
Recording video takes a lot of processing power.
The camera can't take a still image while recording video.
It can save a frame from the video as a jpg file but this is not the same thing.
You could also save frames from your video in your computer afterwards, but these are lower resolution than real photos and the video settings probably won't be ideal for good still images.
 
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