Camera won't activate

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Hello! I have a problem that I can't solve. I use an ios phone; all the firmware is up to date. The camera displays the scene properly on the phone, and I can move the gimbal, but it won't let me take a picture. Any thoughts on how to fix this?
 
Joined
May 24, 2017
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What card is plugged in the cam slot? What setup do you have on the cam?
 

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