Broken drone .... do I have a case?

[Neon Euc]

So it happened..

*Used follow me mode
*I stopped
*drone kept going
*flew into a tree
*smashed

 

[Mr. Salty]

Personally, I would never fly my drone, especially one that lacks obstacle avoidance sensors, in an IOC mode where it was low enough to hit something.

 

[tcope]

Do you have a case... for what?

 

[Neon Euc]

A case for firm wear not working

However good news... I spoke to the shop that sold it to me. Just 5 mins on the phone, They will send out an engineer to fix it... If it can't be fixed I will get a replacement. And yet.. Didn't even call DJI. Now that's what you call customer service

 

[MacPhantom]

More importantly, were you riding that electric unicycle thing in the background there when this happened?

 

[Neon Euc]

More importantly, were you riding that electric unicycle thing in the background there when this happened?

No, that's the odd thing. I walked to test it so I can get the height perfect. Then the bloody thing just carried on

 

[jason]

A case for firm wear not working

However good news... I spoke to the shop that sold it to me. Just 5 mins on the phone, They will send out an engineer to fix it... If it can't be fixed I will get a replacement. And yet.. Didn't even call DJI. Now that's what you call customer service

I'm sure the shop you bought it from as enough business to afford an engineer on its payroll. [url=http://www.desicomments.com/desi/smileys/][/URL]

 

[dwallersv]

A case for firm wear not working

Firm wear allwaze wirks, end duzzant fale whan yore flieing ennywhey.

 

[Deleted member 62848]

So it happened..

*Used follow me mode
*I stopped
*drone kept going
*flew into a tree
*smashed

View attachment 78489View attachment 78490View attachment 78491

Gezz sorry to c,,any crashed drone very depressinggood luck

 

[V tail]

Lets see the video

 

[With The Birds]

Firm wear allwaze wirks, end duzzant fale whan yore flieing ennywhey.

What are you an English professor? We all knew what neon meant.

 

[With The Birds]

Awesome service on this deal.... there were earlier reported issues with the controller reporting the wrong GPS position to the AC in follow mode. Did you try switching out of F mode?

 

[Neon Euc]

Awesome service on this deal.... there were earlier reported issues with the controller reporting the wrong GPS position to the AC in follow mode. Did you try switching out of F mode?

To be honest I panicked so much that the first thing I done was try to lift the drone above the trees before it crashed. Looking back I would have done things differently and flicked the switch. [emoji50]

 

[dwallersv]

What are you an English professor? We all knew what neon meant.

He can take a little ribbin'. I know he can

 

[OOO]

A case for firm wear not working

However good news... I spoke to the shop that sold it to me. Just 5 mins on the phone, They will send out an engineer to fix it... If it can't be fixed I will get a replacement. And yet.. Didn't even call DJI. Now that's what you call customer service

I hope you never need DJI support.

 

[Neon Euc]

I hope you never need DJI support.

Really hope so to. The number I was given wasn't picking up, so I will try again monday. If no answer... I will just send it in and hope for the best. To be honest... It's really not that bad. I can turn it on and their is no red error lights. Just starts up as normal. I need to glue the gimble together and get a new ribbon cable, pop one of the antennas back into the leg and pop the shell back again. Only problem is the battery sticks out a bit. It still connects but I wouldn't trust it to be honest. Think it's more of a repair then a replacement job

 

[Neon Euc]

The ironic thing is my gimble guard arrived today [emoji23]

But on a good note. Despite the 65 metre drop, I still don't have any stress cracks lol

 

[OOO]

Do your best to repair it locally. I saw very few people happy with the DJI support.

 

[OOO]

The ironic thing is my gimble guard arrived today [emoji23]

But on a good note. Despite the 65 metre drop, I still don't have any stress cracks lol

They make very strong/sturdy and functional drones. To me, no other company can even come close to matching their quality. However, their support is not as good as their products.

 

[Meta4]

Do your best to repair it locally. I saw very few people happy with the DJI support.

They make very strong/sturdy and functional drones. To me, no other company can even come close to matching their quality. However, their support is not as good as their products.

DJI's biggest problem is the huge number of people that love to get online and say that they've heard that DJI support is bad.