MADE IN CHINA. No quality control. Plus, it's part of the new/old wave of the warranty service business models that corp's are using to generate revenue (read: fleece) customers. They hedge their bets against the consumers actually returning defective products.Just got my replacement battery from Adorama, seems this one is dead also. What's the deal with these lipo batteries, so far it has been my worst experience with DJI stuff.
I'm not chinese, nor do I live in China, but the blanket, "Made in China" comment isn't an answer, it's an all too common knee jerk response. Your drone is made in China, along with your i phone and the batteries installed. The problem of quality control is not a Chinese problem, it is a corporate problem. DJI is an independent entity without corporate shareholders. The incentive to produce a better battery comes from the top. I really doubt they are trying fleece customers by hedging the bets on returns. Thus the purpose of class action lawsuits and recalls.MADE IN CHINA. No quality control. Plus, it's part of the new/old wave of the warranty service business models that corp's are using to generate revenue (read: fleece) customers. They hedge their bets against the consumers actually returning defective products.
here in Italy costing 189euro including shipping ... warranty on batteries for up to two months. if something goes wrong they are replaced without fussThis battery thing is a real sore spot for me. I live in Mexico. Ordered a P4 battery off of the DJI website and selected my location as Mexico. Battery price went up $59 when Mexico was selected ($189 total) but assumed that it would ship from a Mexico location. Shipped from Atlanta and after 10-days received a DOA battery. No returned email and hours on the phone because someone did not push a button to make sure it worked. The DJI rep said "oh you have a DOA" as if it was not uncommon. Then they sent me paperwork by email that said I had to send it back to be repaired and I had to pay the shipping. So now I paid $60 to ship it back and am hoping I get a working battery someday.
Morale of the story: After reading numerous posts it is clear that DJI Builds a great drone but is known for poor customer service. If you want to order a battery use an authorized DJI ebay store or Amazon store. They will remedy your situation very fast because they do not want their seller rating damaged. That is my take anyway.
My battery are original! In Italy, see the dji battery sell on the dji store have a Red triangle! The p4 seller on Italy not have a Red triangle...also my battery purchase on line ( italian store ) is not a fake.I am prefacing my quote by suggesting that the moderators who supervise this forum have a "sticky thread" at the top of the forum called, "Phantom 4 bad batteries". This would be similar to combining all the "My range is too short" thread. A thread that placed all the multiple bad battery threads.together would increase the exposure of this issue. Since the web is universally searchable, perhaps DJI would finally address this issue.
This bad battery problem appears to be not necessarily a problem from just third party sellers, as it appears with authorized DJI dealers. It is an issue that is not fake batteries, just bad batteries. And, having had my own issue, there is no code, box, or number on the battery that lets one identify a bad lot. The only way is to get the battery and try to charge it.
There have been some posting of "hacks" that suggest putting it in the drone, power it up, and then try to charge. However, in my case, the battery was dead and wouldn't do a thing. And this was from an authorized DJI dealer.