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  1. stokescr

    Joined:
    Mar 11, 2016
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    I am getting a blurred spot on my videos. I have been using an ND filter and the same one has been on the camera since I started seening this. I have removed the ND filter and cleaned both the ND filter and the camera lens. No change. Any suggestions?
     
  2. Malakai

    Joined:
    Feb 29, 2016
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    Location:
    Wolves, UK
    Have you tried recording without the ND filter, there may be a flaw in the glass that you cannot see.


    Sent from my iPad using PhantomPilots mobile app
     
  3. stokescr

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    Yes I have...same. Update: Contacted DJI Service. They took all my info, I described the problem and what I did to troubleshoot. Long story short, within 24 hrs from when I first contacted them I have an RMA # from them to send my P4 in for repair! Now that's service.


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  4. stokescr

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    They did ask for the videos which showed the "smudge". Which I supplied.


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    Malakai likes this.
  5. Malakai

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    Location:
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    Nice one! Glad to hear they are going to get you sorted. Where did you buy your phantom from?
     
  6. stokescr

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    Direct from DJI ....preorder


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  7. dg8882

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    Good luck with DJI, it's rare they make a full repair and it comes back fixed.


    Sent from my iPhone using PhantomPilots mobile app
     
  8. scatmanr1

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    Mine had a dark spot also and was only visible when panning the camera while videoing. Exchanged the next day at Apple.


    Sent from my iPhone using PhantomPilots mobile app
     
  9. Big Gus

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    May 18, 2016
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    I had the same problem with my last girlfriend ( a blurred spot) ha ha ha ho ho ho


    Sent from my iPad using PhantomPilots mobile app
     
  10. chris digata

    Joined:
    Aug 14, 2014
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    do you have a link to a video with the blurr? because one thing that DJI have never spoken off (correct me if im wrong) is the intended blurring they use when the sun creates a shaddow of the phantom.. I mean ive seen the shaddow going towards a tree, soon as it hits the tree it gets blurred out as trying to mask it and then the grey blurr continues across the field ect..
    Any one else seen this?
     
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