Battery cell damaged

[bized]

I have a problem. No crashes. Just plug the battery and receive this warning. Any thoughts?

 

[4wd]

It might recover if you run it down below 10% and recharge.
If that doesn't help, you could pursue a replacement.
The warranty will be between three months and a year depending where you are.

 

[bized]

It might recover if you run it down below 10% and recharge.
If that doesn't help, you could pursue a replacement.
The warranty will be between three months and a year depending where you are.

i tried to discharge - recharge, but problem is still exist. thankyou

 

[msinger]

If your battery is less than 6 months old, it's under warranty. Contact DJI support to get an RMA and send it back. If it's older than 6 months, discard it and buy a new battery.

If you need to purchase a new battery while you wait for a replacement, you can buy one here:
https://www.phantomhelp.com/#BatteriesP3