I bought a Phantom and loved everything about it except lack of remote video feed and battery life. Phantom 2 Video was just what I was hoping to find. I purchased both a used Phantom and a new Phantom 2 Vision yesterday.
Flew most of yesterday testing camera and getting used to interface on iPhone. Took it out today to test some more. Everything was perfect right up to the point it took a very hard left hand turn into a tree.
Here is what I sent to DJI. Has anyone else had what seems to be a motor failure with this unit?
"I have been very impressed with your products and, in the short time I have owned them, have shown it several friends who have committed to buying your product. In fact, I sold the used Phantom to my nephew.
Today, while flying my new Vision 2 and making an aggressive ascent, the copter made a hard left into a tree. I was also traveling approximately 10 mph over ground when I started the ascent. I had no time to react. The crash happened instantly. There was no wind, none. Three of the four motors were still running after the impact. The fourth motor armature was bound. It would turn by hand but, comparatively, much harder to turn than the other motors.
Desperate to find the source of the motor failure, I removed the motor and found a loose magnet and the "C" retaining clip that secures the lower end the motor shaft lodged in the motor housing. When re-attaching the clip, it was too loose to stay on the shaft. Also, the prop shaft housing and magnet housing were slightly separated. I gently pressed the housings back together.
I flew the copter extensively yesterday without incident and it operated perfectly today right up to the crash. I don't know the extent of the damage beyond the failed motor and scratches. I found the rubber grommet surrounding the camera lense had a small piece of trim from the grommet impeding the optical path. The few videos I shot did not seem to suffer any loss of image quality from the trim. I removed the image sensor and trimmed off the small piece of rubber in the optical path.
I'm at a loss as to what caused the crash. This bird can't be easier to fly and it's stability is very good. I have experience flying helicopters and this crash was the result of some sort of malfunction. I did not notice any birds at the time of the crash. Unfortunately, I was not recording at the time and usually record only when I am in view of the target. If the Phantom captures diagnostic data including system failures, I would love to hear what happened. Had there been a bystander near the point of failure, this could have been catastrophic.
The dealer does not have any parts and will not replace the unit. I purchased this to assist with solar installation assessments where roof imagery is critical.
I need to replace this unit ASAP. In fact, I am so desperate, I am willing to buy another if you can commit to refunding the price on this one.
Thank you!"
Flew most of yesterday testing camera and getting used to interface on iPhone. Took it out today to test some more. Everything was perfect right up to the point it took a very hard left hand turn into a tree.
Here is what I sent to DJI. Has anyone else had what seems to be a motor failure with this unit?
"I have been very impressed with your products and, in the short time I have owned them, have shown it several friends who have committed to buying your product. In fact, I sold the used Phantom to my nephew.
Today, while flying my new Vision 2 and making an aggressive ascent, the copter made a hard left into a tree. I was also traveling approximately 10 mph over ground when I started the ascent. I had no time to react. The crash happened instantly. There was no wind, none. Three of the four motors were still running after the impact. The fourth motor armature was bound. It would turn by hand but, comparatively, much harder to turn than the other motors.
Desperate to find the source of the motor failure, I removed the motor and found a loose magnet and the "C" retaining clip that secures the lower end the motor shaft lodged in the motor housing. When re-attaching the clip, it was too loose to stay on the shaft. Also, the prop shaft housing and magnet housing were slightly separated. I gently pressed the housings back together.
I flew the copter extensively yesterday without incident and it operated perfectly today right up to the crash. I don't know the extent of the damage beyond the failed motor and scratches. I found the rubber grommet surrounding the camera lense had a small piece of trim from the grommet impeding the optical path. The few videos I shot did not seem to suffer any loss of image quality from the trim. I removed the image sensor and trimmed off the small piece of rubber in the optical path.
I'm at a loss as to what caused the crash. This bird can't be easier to fly and it's stability is very good. I have experience flying helicopters and this crash was the result of some sort of malfunction. I did not notice any birds at the time of the crash. Unfortunately, I was not recording at the time and usually record only when I am in view of the target. If the Phantom captures diagnostic data including system failures, I would love to hear what happened. Had there been a bystander near the point of failure, this could have been catastrophic.
The dealer does not have any parts and will not replace the unit. I purchased this to assist with solar installation assessments where roof imagery is critical.
I need to replace this unit ASAP. In fact, I am so desperate, I am willing to buy another if you can commit to refunding the price on this one.
Thank you!"