warrenty

I'm trying to figure out if I have any options with DJI. I have a Phantom 3 Pro that I bought in November 2015. I was flying out behind my house and out over the trees. I had a full charge on one of my batteries. I took off at full throttle out about 1/4 mile over the trees and lost my bird. It...

I'm in a world of hurt. I just used DJI's old prop guards (phantom 2) and found out after the fact the screws were too long. Will DJI still cover this if its a motor or ESC issue? I just submitted a ticket and probably won't hear anything back until Mon. I plan on calling in as well on Mon...