distance and height stuck at 30m

After the new firmware on my p3s the drone is stuck it seems in beginner mode. Loged in to DJI , rebooted phone and app (3.1.4 dji go) .re installed go app. Nil fix. Tried updating Dji go to 3.1.10 and app crashes as soon as camera view comes up.cleared cache and data re installed 3.1.4 go app...