DJI support leaves a LOT to be desired. I have been instructed on 3 separate occasions to return my P4P to them for service, when in reality the 3 unrelated problems were either operator error (my fault) or as simple as a microSD card formatted incorrectly.
Love their products, hate their...
I have had the same problem with two different Phantom 4 Pros and resolved the issue by replacing the micro SD card, even though I was able to format it through the DJI Go 4 app. Go figure . . . . ?
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