Yes I sent it in twice for the sake problem, including the remote both times. I think I got a new remote but definitely not a new bird. Many components were replaced but I don't what specifically fixed it. The items replaced are very hard to decipher on the paperwork.
Sent from my iPhone...
P3S 30-40m issue - I tried everything, sent my drone in twice, the second time they fixed whatever the problem was and it flies like new again. No cost. Just wanted to close the loop on this with my case specifically.
P3S 30-40m issue - I tried everything, sent my drone in twice, the second time they fixed whatever the problem was and it flies like new again. No cost. Just wanted to close the loop on this with my case specifically.
There is no fix that worked for me. I sent it in once and it was returned with the same problem. I've sent it in a second time and am waiting to see if they can fix it this time.
Sent from my iPhone using PhantomPilots mobile app
I tried a couple of new things tonight with no luck:
- stock SD card
- iphone in airport mode, wifi enabled, only the RC was found (no interference from other wifi)
- left my garmin smartwatch at home
- reset all camera settings
- firmware 1.7.84
DJI has asked me to send it in again....but with no information on what they might do differently this time I'm hesitant. Last time it took a week to get there, a week to for the return. They did complete the work in 24 hours or so, and free of charge, but to receive it back with the exact...
I've tried everything. Multiple app versions, multiple phones, firmware 1.5.7, 1.6.8, 1.7.8, set it in for repair, and yet the problem remains.
Sent from my iPhone using PhantomPilots mobile app
Hello - starting a new thread - for anyone who is having the same problem as me, I'm hoping to gather a couple of data points to see if we can narrow down the problem for DJI. I sent mine in and they replaced a number of parts but I still have the exact same problem.
Problem description: at...
Wow. Same. Exact. Problem. I'm at a loss....even tried a different iphone that had never been connected. 30/40m and it's RC lost (full signal immediately prior). No idea what to do now, but this thing is nearly a paperweight.
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