Sent mine in to DJI for repair. Their diagnosis was camera wifi v3.5 PCBA. $22.00. Bottom cover $10. Service 110$ for a total of $142.00.
In the comments section they said customer admits to crashing unit. Total LIE. Now they are reviewing charges. We'll see.
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Exact same thing happened to me. Have been dealing with customer support for two weeks now. They want me to send it in for repair, but wont give an estimate of cost. They know what the update did to our drones. They should fix them for free! I,m just going to keep pestering them with e-mails...
One more question, I took it up yesterday and it still flys like it should and will record video by manually pushing the button on the camera, does that help narrow down what part or parts I need. Thanks for your advice.
Sent from my iPhone using PhantomPilots mobile app
Went out to fly a couple of weeks ago and everything was good to go, then box popped up to upgrade wifi extender, with no option other than update. Now no longer able to connect to iPhone. After two weeks of tech support with no fix, tech support said to send it in for repair,and if it's under...
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