Recent content by PhantomtravellerUK

Thank you and apologies for rising to the bait with my own response.

Yeh they weren't clear about this at all and repeatedly said I would receive a new one. Most people would assume new if that's what they are told. Like I said, I wouldn't have a problem if they said 'like new' or any other way they wish to describe it. If your car breaks and you take it back to...

Nah it's all good to hear. I realise I'm clutching at straws with a few of my points. The injury thing was just to point out their lack of empathy on the situation or to try and give an explanation as to what happens with a battery cell malfunction.. anything to restore my trust. And I have...

It might be 7 seconds to fall to the ground but from getting the error message, registering what it was, returning your sight to the drone - it's highly unlikely that would all be possible any quicker than 7 seconds. But, I do see your point as it wasn't above me so no need to go down that...

I also have had to post that here because the official DJI forum is censored so much! You can't say anything bad about them at all!

Hey all, I'll try to explain this situtaion briefly but I fear there's no quick way! I bought a DJI Phantom 4 from an independent camera store in Penang Malaysia in Novemeber of last year. I'm a professional travel photographer from the UK but I am travelling full time so don't have any...