Recent content by kycruiser1

Apparently DJI material is weak, to begin with. I sent my Phantom 4 in for a software issue and got a reply back that a landing gear and the gimbal had a crack in them. Needless to say, I was shocked because the unit had never landed on anything but grass and never a hard landing. So the unit...

My P4 would not update firmware and was not safe to fly. Shipped it back to DJI to have them diagnose and repair/update software. There were no other issues with the P4. I received a message from them that stated the unit had a cracked landing gear (What?) and damage to the gimbal. I was a bit...

Yeah, just got mine back from DJI yesterday after $169. Gonna test it today after I get all my batteries and remote charged up. They never did explain why I could not connect to a pc, but replaced both landing gear and the camera gimbal board. That damage would be consistent with a hard landing...

Well, they never addressed that issue, not yet anyway. What I got from them is that they have to replace the Right and Left Landing gear module, middle frame, and camera power board. I guess I will see when they return the unit. Repair cost is $168.00, not too bad I guess.

After multiple attempts to remedy the issue, I just gave up and sent the unit to DJI for repair. Was amazed at what they found. I purchase this unit from QVC, the only one I could find, under the assumption that it was brand new. Well, after receiving the pictures from DJI from their initial...

Well nothing worked, unit not recognized on any PC. Finally just sent the unit to DJI. Thanks

Thanks for your reply. I tried the device and several other recommended avenues that were suggested with no positive results. Finally gave up and sent the unit to DJI.

I kind of think it may be something going on with DJI. My Phantom 4 set for 3 or 4 months and when I tried to fly I got a firmware update notice. Attempted the update but no pc, windows or Mac would recognize the device. Also had a "calibrate vision sensors" notice and that would not work as...

Bypass the headaches and send it in for service. My Phantom 4 had a similar issue. I hadn't used it in about 3 or 4 months and when I started to use it I got the update firmware notice, also the vision sensors needed to be calibrated, which neither one would do. Windows 10 would not recognize...

Hadn't flew my Phantom 4 for a few months, have a vision sensor calibration warning. Tried to connect to 2 different computers with no luck, both say the unit malfunctioned and not recognized by the USB port. It will connect to the controller just fine, will activate propellers but I cannot...