Recent content by Jopyro

  1. J

    DJI Customer service sucks

    I would assume exchange/return as all the emails refer to exchange/return process. Ups label email gave the instructions for the exchange process Sent from my Nexus 6 using PhantomPilots mobile app
  2. J

    DJI Customer service sucks

    Hopefully the same will happen in this case but again this was not a repair case. It was a return/exchange. Here is a direct copy and paste of step 5 in the email I got from DJI "Any product returned for a refund or exchange that does not include all original accessories,attachments and...
  3. J

    DJI Customer service sucks

    That's great you did, however, this this was a product exchange not a repair and the form I had to fill out was very clear about returning ALL items and the CS representative said the same. I followed their directions exactly. Sent from my Nexus 6 using PhantomPilots mobile app
  4. J

    DJI Customer service sucks

    I have had the worst buying experience of my life buying from DJI. I purchased a phantom 3 professional (refurbished) with extra battery. Cost $749.00. Completed payment and order on 1/15/17. I Received a shipping notification with tracking # on 1/22/17. The Package weight 12 lbs and expected...
  5. J

    P3 pro functions only like advanced please help

    I am sending it back. However I did do a little playing around and out of suspicion tried P3 advanced firmware and it takes it without a problem. Anyone ever heard of this Sent from my Nexus 6 using PhantomPilots mobile app
  6. J

    P3 pro functions only like advanced please help

    Okay guys. Here's a hard one for you. Just bought a P3 Pro refurbished from the DJI website. It will only connect to Pilot app as and advanced model not professional. It flies great and all flight functions work perfectly however no option to switch to 4K. Spoke with DJI support and download the...