Recent content by flyhelp

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    What's Up With Treasure Island?!?!

    The answer - as I've been calling around various places, and this is what ATC and the helicopter pilots told me, is you call the air traffic control tower of the nearest airport even if you are outside that 5 mile radius perimeter. Tell them where, when, and under what part (336 or 107) you are...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    It was about 30-45 seconds when my gut feeling kicked with the AC was not reconnected. I ran straight there. I tried following a straight path as much as I could - there were a few obstacles and I had to hop over a fence to get from one parking area to another to save time. Total was about 3-4...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Yes that's my biggest question. DJI responded to me yesterday letting me know that because the building caused the interference it's not a malfunction that the drone did not RTH. I am aware and agree with that. However they also did indicate the drone should've landed in that area - and that's...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Most likely - there must have been a hardware/software issue as even if it did not RTH, it did not stay or land in that area of where it lost connection. I reviewed quite a few obstructed interference cases and the drone should've regained connection when I approached its last location before...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Maybe - seems like so many things could've happened at this point. At least DJI is investigating it. Hopefully they'll find a solution. It's a big loss for my videos. I'll let you know how it turns out.
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Hmm... great point! Tomorrow I'll make calls to the Hilton and the Loft (the gray building) and ask them again if they'd found anything since the drone disappeared on Monday. Hopefully they'll have some info.
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Yes, I extensively searched that exact spot and was there before battery would have reached the critical point. So before anyone could've have taken it. I looked right in the spot you put the 3D rendition as it was the last recorded capture I had on my screen. While the scenario you show is...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Thanks! Yeah, the oddest thing is it was never spotted nor found playing out all these scenarios. Agreed it logistically should have landed there but after hours of search with security involvement, it's surprising it was never found. Fortunately DJI forwarded the logs and said it's sufficient...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Are you referring during the flight (before 12 min)? Trouble started after the 12 minute mark. The drone lost signal earlier in flight and in those instances it was set at RTH until I retrieved signal once again. Once it had came close enough and signal was reestablished, I cancelled RTH and...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    So I clicked RTH mode and left it there for a couple of minutes but the drone was never returning. I restarted the RTH signal because I thought it never reached the drone. This was after a while since the drone was not coming back. I ran by foot along the entire path the drone should have taken...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    It was the taller one (below photo taken at night) with separated towers. With my last visual display on the controller, I could see the red "H" on the right side of the photo and that's when the signal busted.
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    There are no balconies - it's a smooth face. I did a walk along the side right in that area in the photo for both buildings but there was no debris or drone anywhere alongside the perimeter, and no one reported or saw the drone or a crash. I checked the trees and shrubs there as well. Security...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Hi Meta4, excellent! That's exactly what I had thought... that it got trapped in that "L" and it's where I spent most of my time looking for it. I asked security to do a search for it on any of the rooftops in that area but they said it was not there. I searched myself as well. I was in that...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Yeah that's very true. Previous times it would return to home after lost signal. It's set to do that with no signal. But who knows what exactly happened this time... right now DJI is investigating the claim so I hope they will resolve it - Ideally locate the drone's location or send a recovery...
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    My Pro+ Never Returned Home After Losing Signal? Just disappeared

    Maybe - I immediately ran over there but it was nowhere along the walkway. It shouldn't have just landed away from home there I would believe... it still had a half energy reserve to easily return back like it had always done previously. The last recording had it at 280 ft so I'm not sure what...