I used Litchi a lot. One advise and I think it is very important. DJI will not honor their warranty while using this app. I had long battle with them when I experienced fly away. So be very careful
Sent from my XT1585 using PhantomPilots mobile app
One thing it is worth to mention - If you experience "fly-away" or any other malfunction that requires repairs - DJI will not honor their warranty while using third party app. I am telling this from my recent issue of "fly-away".
I don't know yet. First I'll record aircraft behavior and check reactions. Litchi has some features I like a lot on the other hand dealing with DJI customer support is scary perspective. They just don't give a crap.
Sent from my XT1585 using PhantomPilots mobile app
Just be aware that any accident while using that app is voiding warranty - according to DJI rep.
This was an answer to my issue
I am very disappointed with DJI handling
I would like to have following:
- Camera improvement as stated above for both - still and video shots
- Carbon Fiber body and gimble protection option for those who would like to pay a bit more
- Moisture Proof Body
- Better codec
- Horizontal camera control movement
- Object recognition to...
It is just $200.00. For me is more about principle of respecting warranty and professional customer service. It's more about finding problem of malfunction thank blaming user of inappropriate operating. It's almost three weeks from accident and I'm not any closer to find a reason for fly away...
In an email DJI informed me that I'm responsible for covering cost of the repairs because I was using Nitchi during this faithful flight. I've send them logs and aircraft. They could really read data but still refused.
Sent from my XT1585 using PhantomPilots mobile app
It doesn't say anything snout using software other than DJI. It only refers to parts. One way or another anything regarding using third party software should be posted.
Sent from my XT1585 using PhantomPilots mobile app
I described my story in different post
Dealing with DJI
I just want to warn those who are using third party app (like Litchi) that according to DJI it Voids Warranty.
Unfortunately I did not get any respond from Litchi yet but DJI send me email after my P4 flew away into the tree
Funny...
I've got reply today:
I was using Litchi at that time - Nowhere in DJI warranty information I was able to find that using third party app will void warranty. I am prepared to take some other actions just for the principle of the issue. I am right now in touch with Litchi App interesting in...
Good day
Today I received email from support center with an invoice attached:
I never admitted crashing P4. I was very clear right from beginning it was a case of fly-away.
I've send them email that if they don't correct problem - similar situation will occur again. I am quiet...
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