Recent content by ekm

Yes; I see; Not happy with my experience but will learn from all the stories/morals shared; Basically, doesn't matter how big the company is... not all customer service(s) treat their customers the same...

I agree; I get the moral; BUYER BEWARE, open asap; Don't get comfortable / expect above average support from a big company like DJI. Got it; Thanks for all the input. We know where we stand.

Not that anything is gonna come of this; Was just looking for a PSA of what to expect no matter how minute the % is; And to acknowledge that there are A LOT of fake posts of DOA batteries.

Story goes like this > make it known that your battery might be bad > make it known that you only have 6 months from sale to test > be up front and make it know that this is a KNOWN issue I don't want to add more to the story since it might get too convoluted / too hard to follow... Sales are...

Yes; You/We have already pointed out what DJI thinks of the "minute percentage" and how you address them and not really care for that "minute percentage". Yes, probably correct on how BBB doesn't care about the minority. Why would they if DJI DOES NOT. I'll take a line conveyed from DJI support...

You can just do a simple search for "phantom 4 battery dead on arrival"; You'll find A LOT of reports of DOA batteries; If you are saying that those are ALL false, I guess they are ... That's just A LOT of complaints. PSA should be PUBLICIZED; JUST BE UP FRONT WITH THE CUSTOMERS FROM THE GET GO...

I guess I'm doing this, ok .... What's missing is = DOA batteries and answer is "it is what it is" "return within 6 months" "buy another one" Battery Dead on arrival. >> "Yet another issue with my brand new Mavic Pro Fly more kit. One of the batteries that came with it does not charge, nor...

Just doing simple search "phantom 4 battery dead on arrival" >> 6 similar within this ONE thread >> Battery Dead on arrival. >> 4 similar within this ONE thread >> Battery Dead on arrival. YouTube >>> 3 similar complaints >> >> This is just within 10 minutes of the search; Shouldn't DJI...

I appreciate all the feedback. I was just sharing my findings with just simple Google & YouTube searches. How there were soo many other Customers sharing similar experiences and how there were NO HELPFUL / CUSTOMER SERVICE SUPPORT. Some of the feedback on this thread still reinforce the PR...

I think that kinda reinforces a concern mentioned. "Hey George, how's the new '2019' car?" "That's great George, AT LEAST YOU KNOW WHAT YEAR THE CAR IS." "Hey George, do you know how long your drone and battery have been sitting on the shelf?" "Huh? No?" "You haven't tried to use it over the...

I was not aware that there are expiration dates on the boxes. If there are, it was not easily visible to me. Maybe an authorized DJI dealer like Best Buy would probably know of the expiration dates. Living in the midwest might add to the complications. I bought the drone and an extra battery...

I've been researching if there are ways to fix dead batteries straight from the box. Found SOOO MANY others with the same issue. If this is a known issue, WHY DOESN'T DJI do anything about it? I've also heard that question as well (many times). Shouldn't this be reported to the Better Business...