Recent content by Dustin_W

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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    I started the process and will need to enter the SN for the drone and the gimbal. What if they swap those out with different SN's? If all I need to do is submit a video of it working properly once I get it back, I can do that.
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    Not sure. They didn't say. But I'm guessing so. In their itemized list, it looks like they list only one motor. And it's a Counter Clockwise one. Is that what the front left one is from the POV of the camera?
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    Logged into my repair status, and looks like the repair coverage is free. Whew! I've been sweating this all this time. Thanks everyone for the feedback!
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    So I sent the drone back to DJI, and am now confused if they are charging me or not charging me. Here's the email I got: Dear Customer, Your product sent back qualifies for repair under warranty. Repair will be finished within three to five business days. Invoice Customer: Dustin_W Case...
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    *PHANTOM 3 DROPPED PRICE* P3A and P3P

    Just updated my reply with a specific example. I had to contact Amazon directly for a refund. Just took a couple extra days. Nothing major. There's just different ways they handle stuff with other sellers.
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    *PHANTOM 3 DROPPED PRICE* P3A and P3P

    Sure, but trying to get a replacement from damaged shipping is a little harder. If you order from Amazon, they will just ship you a new one. If it's from a different seller, you have to take a couple extra steps. When I ordered my P3 Pro, the memory card got damaged in shipment. Was reported by...
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    So this just ruined my plans...

    LOL. I was flying over a construction zone around where I live. No warning other that a "grass runway" within 3 miles. I wasn't too worried about that message, as I wasn't planning on going over 200 ft. But then I flew over something that I didn't realize. The drone was no more than 400 feet...
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    *PHANTOM 3 DROPPED PRICE* P3A and P3P

    It all depends on the seller. Look at the "Sold By." Last week I crashed mine and looked to see how much I could get a new one for. It was listed last week as $769. Then a day or two later was over $800, but was sold from a different seller. So the price will fluctuate depending on who...
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    Good to know. Better than the $700 replacement. What about the battery. I skimmed the RMA info. Haven't sent it yet. I was worried about sending back a battery. Expecially since it fell the 400 feet with the drone. The plastic cap with the button and the clips are missing. And some of the cage...
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    After I collected my thoughts after it fell, I remembered the reason why I took it straight up was because of the birds. There were a few flying between the two stadium lights. Which is why my initial thought was a bird. But like others have pointed out, I'd probably still have at least a piece...
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    Poor Casey Neistat Lost his Mavic Pro

    He's golden to DJI. They'll give him whatever he wants. He crashes a drone, shows that he goes to the store to buy another one, and then 3 more show up at his office. I think he knows exactly what he's doing. He just doesn't take the time to be careful. I just started a weekly vlog, and it's...
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    Anyone watch Casey Neistat? He lost his Mavic into the river. Too bad we all can't get his DJI customer service. Something tells me his contact is easier to understand over the phone than the lady I talked to. Cut to 6:45 to where he talks about losing the Mavic.
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    Good news! The apartment complex just sent me a message that they found my camera. In their tone, they don't sound upset about it. So now I can send the complete drone back in.
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    DJI Update - Phantom dropped from the sky at 400ft w/video. Options for sending in?

    Figured some of you like looking at aftermath pictures. Here's the state my P3 Pro ended up in.