Thanks for your quick response. Have sent another email to them so I suppose next step is to send it back. A question on this, do you send the whole thing back in the box or just the drone without a battery? Many thanks.
Hi did you get anywhere with this. Have exactly the same problem. So annoying. I have been emailing dji and have completed all updates but no joy. I have seen a lot of posts regarding this so you would think this was a known problem. Can you please let me know how you got on thanks.
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