Recent content by Chris Hick

Thank you so much for making this!! I just fixed mine yesterday. I'm not very good at soldering but the rest was easy.

I would tell the sub-contractor if they are not breaking any safety rules then they have nothing to worry about.

Sorry guys, just one more update and then I will leave you alone. B&H and myself have reached an agreement that is amicable to both parties. While I don't feel I would have received the same resolution without the negative publicity, I will give the benefit of the doubt. My thanks to Henry, I...

I agree with all of the above. And I'm sure for every customer like me there is 1,000s who are totally happy with their transactions with B&H. I get that. I'm not a huge fan of trash talking or dragging someone through the mud on the forums either, and I'll usually just hold my tongue. You will...

Re: Bad experience with B&H Photo Maybe I can bring this back on topic. Henry, As of 12pm on Tuesday you were checking with customer service about having my Phantom picked up by UPS and re-routed to the correct address. I sent you an email this morning inquiring about the status. Can you...

Re: Bad experience with B&H Photo

Re: Bad experience with B&H Photo Oh, I'm prepared to move on, but I'll never stop telling my story.

Re: Bad experience with B&H Photo Um, just to be clear, I never assumed anything. They freely offered to replace it AFTER I told them it had been worked on at 2 different shops.

Re: Bad experience with B&H Photo As much as I enjoy bashing B&H over how I've been handled, religion and hours of operation got nothing to do with it. If you only want to open every other Tuesday from 4:00pm-4:05pm, well, knock yourself out. People can decide if they want to do business with...

You nailed it right on the head lthomas! As I said before, I was actually quite surprised when they offered to exchange it, but once that RMA was issued it was all downhill from there. From my first contact email to B&H.

No, they haven't charged me anything. I had verified with a local hobby shop that all motors and all ESCs were operational before I sent it to B&H. When I got the phone call telling me they wanted to replace 1 motor and 1 ESC (that I already knew were not defective) I politely declined.

That's what got me into this whole mess to begin with lol :lol: Asking B&H for help after the 30 day window was up. :o

Well, this is the kind of "customer service" I receive. B&H replied with this very helpful comment. Ever helpful B&H This was my last communication at 12:02pm yesterday. Now, the whole shipping address thing is my word against theirs since I don't have any documentation of such. BUT...

That's pretty impressive. Where is this located?

Beautiful! Very nice work. I like the synchronization with the music. Where did you get the music? I liked it.