Recent content by bk1

bored with it? send it to me. wouldnt want you to be bored

went through customer service hell with dji, but the headaches turned out to be worth it. after reviewing my flight logs they determined no pilot error, they replaced my flyaway phantom.i`ve had new one for about two weeks now, so far so good

went through customer service hell with dji, but the headaches turned out to be worth it. after reviewing my flight logs they determined no pilot error, they replaced my flyaway phantom.i`ve had new one for about two weeks now, so far so good

i only had the phantom 3 standard, they retail for about 499.00

i had a flyway also, sent my flight logs to dji, didnt expect them to do anything on my behalf, but to my delight i will be getting a replacement delivered on 4/18/16, no cost to me!

i`m grateful for dji covering my loss under warranty, but it was a difficult process, with very poor communication between customer and customer support. can`t wait to get flying again!

i did not think i stood i chance of getting dji to replace my craft, i figured it can`t hurt to try and to my surprise they are actually doing me right.

it took forever but finally getting my replacement phantom delivered on monday april 18 2016

here is a link to my last flight log HealthyDrones.com - Innovative flight data analysis that matters

what makes you think i did not have a flyaway?,and by the way i have been flying quads for over 4 years. i have over 150 flights on phantom

good tip,i will be sure to confrim on map that the home point is correct

dji looked at the flight data recorded on my android phone, flyaway was not caused by pilot error,they were able to determine that evidently by examining the flight log. i had over 150 flights with out so much as a scratch on copter, still had original props on without a scratch on them as well

To [email protected] Message body Dear Bruce K After having our data analysis team take a look at the flight log from the flight in question, we were unable to determine the cause of this unfortunate event. There does not seem to be any user error, but without the craft, to analyze the...

I was under the impression that dji never replaced a flyaway but to my surprise they are going to replace my Phantom 3 standard . Took them about 3 weeks to finally notify me of their decision, but I'm thrilled to be getting it replaced for free