Chris, I wish I knew what I did other than try to be polite and kind. I opened a ticket and then they sent me an email (which I have uploaded)... you can see what I said and how I said it... they responded as shown, so I packed it up. I had to ask a few clarifying questions (such as should I...
I didn't do anything special. I noticed on this thread (and others) that everyone was ticked off (threatening lawsuits and such) and knew I'd get nowhere if I took an adversarial approach. So I simply reported to "DJI Support" that I had a problem that I thought was linked to the automatic...
Good news... I went through the DJI support process and described my problem. They asked me to send in my drone. Then yesterday DJI sent me a new Phantom 3 Standard in exchange for the Phantom 2 Vision that I had sent in. Didn't expect a brand new device but kudos DJI for stepping up and...
Ditto here... RE upgrade seemed to have bricked my RE. I was able to go back to an earlier DJI Vision app (v 1.0.48) which I heard would help, and just received a new range extender today in case the upgrade bricked my previous RE. After binding, I'm still not closer to fixing the "Connection...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.