So DJI has agreed to take care of the shipment, but it wasn't straight forward.
They organise with DHL to have the Phantom picked up from my place and sent me the DHL stickers to put on the parcel.
DHL picked up the parcel on Tuesday.
DHL came back on Wednesday saying the label is not...
Awesome, thanks for the offer. I'll just organise DHL on Thursday, and by January, the issue will hopefully only be a bad memory. I should get a replacement in return.
However, we might be able to meet eventually if you would like to share some drone flying experiences.
Things are moving forward with Dji as they agreed to take care of the shipping cost. I'll keep you posted.
I the meantime, Merry Christmas to everyone here as Santa will be over here on the East Coast of Australia in 45 minutes :o
Hey, Thanks for the number, but as you said I doubt they'd do anything.
I bought the drone from the official online store: https://store.dji.com/product/phantom-2-vision-plus?position=1
I am currently communicating by email with the support team who is apparently trying to sort out a solution...
Hi Everyone,
I am getting seriously annoyed to say the least as the drone I received and unpacked on Friday (19/12) doesn't even work at all. I have made a public video (I apologize for my accent :D ) available on youtube: https://www.youtube.com/watch?v=MDAmgPPu_1U
Dji is asking me to ship...
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