Hello everybody!!
I am brand new here and am not even sure if this is what should be posted here but im so worried and have no other help..
So basically, to try and make this some what brief i will just add basics and HOPEFULLY whatever else is needed or can be useful someone could let me know..
I just purchased A new DJI mini 2 and flew it around 20 times.. On my last flight I was flying as normal and at my normal rc drone flying field on the 15th of this month and approx 60% battery at this point and PLENTY gps connection when everything went south.. I brought the mini 2 up roughly 80' and maybe 300' away from myself when out of nowhere my drone started flying up higher extremely quickly ( Faster then I could ever manually make it go ) & started darting over to my right but going further in distance.. I pulled, pushed, tapped & even held some / every button but got absolutely no response from the moment it started going up on its own & i Immediately went to the find my drone option ( because at this point i heard my drone make a landing & blades cutting grass) but said that it could NOT flash lights nor make noises due to having no connection with my device... I also had put a Tile Gps on top of the drone which worked fine and have tested many times. I did this As a back up incase something like this were to happen.. The last location or crash location actually shows my path in a dark blue line and stops at a specific spot, but whats odd is a couple of the times I reviewed the flight playback it showed a VERY long light blue line going for miles past the aka crash spot.. I have since been unable to see the light blue line again but what im getting at is i spent 55 hours and searched 3 square miles inch by inch while consistanly searching for drone, bluetooth devices & my tile ... NOT 1 came back!! So im having doubts it is where it claimed that it crashed & called DJI which said I need to send them a ton of info for them to see if it was a user error or malfunction .. I have plugged my phone into computer to get the Log data but after reviewing them its all coded or something.. Or not written in any english format that I can understand . I was HOPING someone here could help me understand or translate my logs because I just have a feeling DJI is going to try saying they wont replace it & i just got it. I know its not a WHOLE lot of money but i have saved up for that for almost 2 months and had it for 5 days :/
Im just going to attach the last days file in hopes one of you reading can understand some or all of it..
THANK YOU FOR READING AND HELPING IF YOUR ABLE TO!! THANK YOU SO VERY MUCH!!
I am brand new here and am not even sure if this is what should be posted here but im so worried and have no other help..
So basically, to try and make this some what brief i will just add basics and HOPEFULLY whatever else is needed or can be useful someone could let me know..
I just purchased A new DJI mini 2 and flew it around 20 times.. On my last flight I was flying as normal and at my normal rc drone flying field on the 15th of this month and approx 60% battery at this point and PLENTY gps connection when everything went south.. I brought the mini 2 up roughly 80' and maybe 300' away from myself when out of nowhere my drone started flying up higher extremely quickly ( Faster then I could ever manually make it go ) & started darting over to my right but going further in distance.. I pulled, pushed, tapped & even held some / every button but got absolutely no response from the moment it started going up on its own & i Immediately went to the find my drone option ( because at this point i heard my drone make a landing & blades cutting grass) but said that it could NOT flash lights nor make noises due to having no connection with my device... I also had put a Tile Gps on top of the drone which worked fine and have tested many times. I did this As a back up incase something like this were to happen.. The last location or crash location actually shows my path in a dark blue line and stops at a specific spot, but whats odd is a couple of the times I reviewed the flight playback it showed a VERY long light blue line going for miles past the aka crash spot.. I have since been unable to see the light blue line again but what im getting at is i spent 55 hours and searched 3 square miles inch by inch while consistanly searching for drone, bluetooth devices & my tile ... NOT 1 came back!! So im having doubts it is where it claimed that it crashed & called DJI which said I need to send them a ton of info for them to see if it was a user error or malfunction .. I have plugged my phone into computer to get the Log data but after reviewing them its all coded or something.. Or not written in any english format that I can understand . I was HOPING someone here could help me understand or translate my logs because I just have a feeling DJI is going to try saying they wont replace it & i just got it. I know its not a WHOLE lot of money but i have saved up for that for almost 2 months and had it for 5 days :/
Im just going to attach the last days file in hopes one of you reading can understand some or all of it..
THANK YOU FOR READING AND HELPING IF YOUR ABLE TO!! THANK YOU SO VERY MUCH!!